closed #171130
Water Utility Billing Problems
3219 S Walnut Springs DR
- Case Date:
- 12/5/2019
I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.
My water bill seems abnormally high (2-3 times higher than any bill I've received the last few years). I saw the article in the Herald Times concerning residences on the south side who were billed incorrectly, which appears to be my case. I'm not sure if this is the proper place to report this, but would appreciate any information you can give me. Thanks! Wayne Huck 4014 S Crane Ct
My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.
RE: uReport case #171004 This case has been closed; however, the issue is not resolved. No adjustment was made to my Dec invoice in regard to our incorrect Nov. bill. Due to new meter issue, our Nov. bill was $150.90 (4 times normal). Kim Trotter closed the case stating an adjustment was made and would reflect on Dec. invoice. I do not believe I owe any amount for this month and probably most of Jan. invoice due to my overpayment. This issue must be resolved. I can be reached at (812) 361-6041
Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.
my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr
Billing is wrong for the past 2 months
Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?
Our water supply is not functioning. No water from the taps. 702 E Pepperridge Dr, Bloomington 47401