Water Utility Billing Problems
5475 S Fairfax RD
- Case Date:
- 8/5/2003
Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.
Water Utility Billing Problems
3331 N Valleyview DR
- Case Date:
- 8/25/2003
Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.
Water Utility Billing Problems
1104 E Azalea LN
- Case Date:
- 8/25/2003
Owner wrote re. property at 1104 E. Azalea Lane in Bloomington. Tenant moved leaving large, unpaid bill. Owner does not feel she should be held responsible for bill and request review by USB Subcommittee.
Water Utility Billing Problems
1305 W 6th ST
- Case Date:
- 8/25/2003
Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.
Water Utility Billing Problems
7336 S Whippoorwill LN
- Case Date:
- 9/23/2003
Customer questions $50.00 misc. tap fee charge and requests review by USB Admin. Subcommittee.
Water Utility Billing Problems
1115 N College AVE
- Case Date:
- 11/12/2004
Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.
- Case Date:
- 6/28/2011
Stopped by OOTM to request a meeting with the mayor.
- Case Date:
- 8/17/2011
Called OOTM and asked to remain anonymous but nature of her comments (and number on caller id) indicated it was Ms. Keene. Went into a long diatribe about her current landlord but didn't have any specifics on what the City should do to alleviate the problem. Said she has contacted the ICLU and will write a letter to the H-T.
- Case Date:
- 9/6/2011
Ms. Jackson called to report a suspicious man in a white Buick Century was parked at the apartments and was watching kids as they got on the bus. She also said the man appeared to be taking notes. This information was forwarded to Chief Diekhoff.
- Case Date:
- 9/12/2011
Mr. Garus called to let us know Jerry Bales in the Utilities Dept. is rude and he doesn't want to put up with him anymore. He said it this happens again, he will take legal action against him.