Case Date:

11/23/2011

Anonymous caller said we should add two porta potties to People's Park.

Case Date:

12/1/2011

Mr. Michael called on 11/28 to complain about unfair treatment by the local court system. He was very angry and began cussing at Diane. When it became apparent he was not going to stop his profanity-laced rant, she hung up on him. Mr. Michael then called back and left an angry voicemail message. At the end of the message, he said someone better clean up this (expletive) or he will...and "that's a promise." Diane forwarded the message to Chief Diekhoff.

Case Date:

12/14/2011

Anonymous complaint from a woman who lives on S. Wilton in Green Briar Hills. She said drainage from Arden Place runs through their neighborhood and right now, there is a lot of water, leaves and trash along the street. She would like someone to come out and pick up the leaves in the next few days.

Case Date:

5/2/2012

I have sent a fax about customer contact to you yesterday. But I'm not sure whether you have received it? Because I didn't receive any confirmation message.

Case Date:

5/2/2012

I have sent a fax about customer contact yesterday. But I'm not sure whether you have received it. Because I didn't receive any confirmation message.

Case Date:

5/13/2012

It is almost impossible to find a Section 8 home in this town. I hear its because there is so much money to be made off housing here. I want to know where I can find a decent home for my child and I to live. I've been looking for a decent home for almost 2 years now. I'm a great tenant, pay my rent on time, keep a clean home, and stay quiet. Despite these things, I can't find a home because we are low income. Where do I find a place to live in this town?!

Case Date:

5/18/2012

Nothing urgent, but I walk past the lawn at City Hall each day and see ways that it could be "greener". - The crews mow at a very low height. If grass is mowed higher the blades shade the soil, keeping the roots cooler and more healthy. It also keeps sunlight from hitting the soil, which prevents weed seeds from germinating, which reduces the need for pesticides. - The crews remove the clippings. Using a mulching mower returns the clippings to the lawn system, reducing the need for fertilizer. It's also less work to not have to empty the mower bag. - The grass was mowed yesterday. Today (Friday 5/18) much of the lawn has a silvery color to it. If you look at the grass blades in these areas you'll see that the tips are shredded instead of being cleanly cut. This means that the mower blade is so dull that it's ripping rather than cutting. The shredded grass blades are more susceptible to disease than cleanly cut ones. Just my 2 cents, thanks for listening, Rich Pierce

Case Date:

5/18/2012

Nothing urgent, but I walk past the lawn at City Hall each day and see ways that it could be "greener". - The crews mow at a very low height. If grass is mowed higher the blades shade the soil, keeping the roots cooler and more healthy. It also keeps sunlight from hitting the soil, which prevents weed seeds from germinating, which reduces the need for pesticides. - The crews remove the clippings. Using a mulching mower returns the clippings to the lawn system, reducing the need for fertilizer. It's also less work to not have to empty the mower bag. - The grass was mowed yesterday. Today (Friday 5/18) much of the lawn has a silvery color to it. If you look at the grass blades in these areas you'll see that the tips are shredded instead of being cleanly cut. This means that the mower blade is so dull that it's ripping rather than cutting. The shredded grass blades are more susceptible to disease than cleanly cut ones. Just my 2 cents, thanks for listening, Rich Pierce

Case Date:

5/30/2012

My home owner association asked me to request replacement of the water valve covers as seen in the attached document. The 3' diameter one does not fit it's nest and the 8 '' one is missing.

Case Date:

5/30/2012

My home owners association asked that I request replacement of the cast iron water utility valve covers in my neighborhood. I have attached a picture of the one that is missing. It is a 8'' diameter cover located on the east turnabout. There is also a 3' cover that does not fit in it's nest in the yard of unit 713.