Case Date:

8/26/2026

I’m not sure if this is a City Utilities problem but I wanted to point it out in case you wish to investigate. I noticed on the morning of 8/24/2026 that there was water in the road out front of 410 W. Somersbe Place (in the county but on CBU water). It is not a ton of water and I could not locate a source of flowing water. I thought maybe someone had washed something or dumped something. On the morning of 8/25/2026, there was water in the same places as the day before. Then today, 8/26/2026, after 3pm in the afternoon, the water is still on the roadway. I walk through the area and do not live on this cul-de-sac, so I have not observed anyone using water for some purpose in the area. It just seemed odd to have standing water 3 days in a row when it is warm and sunny, and it is running down the curb a decent distance. This part of the road has been dug up at least twice in the last few years due to water main line issues. So, just letting you know in case it is an active but smaller water leak.

Case Date:

8/25/2026

Water main break. Flooding in the ditch. Low water pressure. Not sure where. It’s up hill from this location on Morningside.

Case Date:

8/21/2026

There appears to be a slow water leak from the water meter located near 3206 E. Winston St.

Case Date:

8/21/2026

Debris has built up under the bridge, not allowing water to pass through. I attached two pictures which hopefully has gone through. This is a huge concern since more rain is in the forecast and nowhere for the water to go. It’s the side of the bridge that is directly behind 109 Manor Circle thank you.

Case Date:

8/21/2026

Our home and the houses around us have lost significant water pressure. We hired a plumber to look at the issue at our home thinking it was something wrong with our plumbing. They said this issue is coming up around the city and they think it's due to the new hydrants that were installed. This seems to make sense since there is a hydrant across the street from us that was recently replaced. We went from being able to have 3 showers running at one time to barely having enough water pressure for one to run immediately after these updates. The plumber suggested we contact the city to see what can be done since there's nothing they can do. Please let me know what our options are. Thanks.

Case Date:

8/19/2026

Fire hydrant blowing water at the corner of Rick Creek and Montclair

Case Date:

8/19/2026

Ongoing issue over past several months with strong sewage smell and overflow from what looks like a cistern. Does not appear to be related to rainfall. Problem happened approx 2 years ago & has returned. Neighbors have asked me to file uReport.

Case Date:

8/19/2026

The sewer cover in this area was covered with soil over the winter when snowplows came through to clear the snow from the grassy area to locate water/sewer lines. You can no longer see it. It is possible that it needs to be cleaned out based on issues I'm experiencing in my home nearby.

Case Date:

8/18/2026

Two doors down from us at 1012 South Grant St. the city did street, curb work that involved the digging the ditch out more and creating a much more severe dip in front of that home. The city put up orange cones along the the very edge, indicating it was temporary and in need of final repair. That was probably a year ago. This ditch has a more severe drop off than any other on our street, or any street near by. It is an accident waiting to happen. Please know that our block no longer is just quiet homeowners. We have three Air BnB's (two beside this house) and student rentals (across street and a few down); their weekend parties once included students taking the orange cones for themselves (owners got them back!) and we often have cars parking along our street late at night during their parties. We are concerned someone will get hurt if any car parks along this dangerous edge - (people move the cones), or a person walking along with their dog or late at night can't see the drop off. Please help our block of neighbors learn what the ultimate plan is for repair and safety. A new student season and Air BnB rentals are about to begin. Thank you for reading this and looking into it for us all.

Case Date:

8/18/2026

There has been water continuously seeping up from the ground (in about a 10 foot area) and has been spilling into the road over the past few weeks. The location is in the front yard of 610 W Ryan Rd along the curb. I have lived a few houses down for over two years and have never seen this area collect water for more than a day after rain/storms. I am unsure if its a break in a water main, but the water has been seeping out at a high enough rate that there is visible flow in the curb leading to the storm drain. The house is currently for sale, and I don't think anyone has been by to check on the property since the problem began.