Case Date:

8/2/2026

Our toilet has been gargling and draining. Doesn't appear it be a blockage that we can plunge away, so just alerting in case it is a problem with the mainline.

Case Date:

8/1/2026

Rain water runoff from Sherwood Hills parking lot “blowing out” of storm water drain cover and flooding into our property. Possibly a clogged or restricted underground drain to the main storm water drain directly South on East Wellington Court between 709 & 715 address?

Case Date:

7/31/2026

Sewerage smell on the west side of the road on Kerry Drive. There is a Fiber Optic lid (green) that is popped and seems to mark the general area of the smell. I have noticed the smell for one week. The location is on the north edge and boundary line of 623 N Kerry Drive property. I hope this info helps. Gillian

Case Date:

7/30/2026

Runoff in Green Acres along the 4th trail multiuse path between Roosevelt and Jefferson.

Case Date:

7/29/2026

There is a manhole cover located in my driveway that has a failing pit. The manhole has shifted and has caused a significant crack that is now sinking in my driveway that needs repaired. There is a gap that is increasing on the right side indicating movement. Please advise as to how this can be repaired.

Case Date:

7/27/2026

We have no water

Case Date:

7/27/2026

Shopping cart lodged into storm drain.

Case Date:

7/24/2026

We have 3 sinkholes on property at Reserve on Third. 2 are near city water drainage and want someone to come assess.

Case Date:

7/22/2026

Top of water meter is off. You can see the gap to the left in the photo. I nudged it mostly back into place but can’t quite get it on and don’t know how to secure it. Meter is near southwest corner of yard, about 10 feet from Rose Avenue. Could be a hazard for pets, wildlife, or a person walking there.

Case Date:

7/22/2026

Like to report a water leak in my customer service line, the rate appears to be roughly 10 gallons every 3 hours.