- Case Date:
- 12/1/2022
The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood.
Thank you very much,
Nick
- Case Date:
- 12/11/2022
There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?
- Case Date:
- 8/28/2023
I heard my sump pump running and went down into my basement to find water had accumulated in the southeast corner. This is in the vicinity where water would be piped into my home. I checked my water heater which is in that area of my basement (installed last December) and it doesn't appear to be leaking. I'm wondering if there's a leak underground somewhere.
- Case Date:
- 12/23/2022
Water supply seems to be non functional. No water to address. Wondering if possibly frozen.
- Case Date:
- 12/31/2022
Low water pressure. Also neighbor at 1668 N Russell has same issue
- Case Date:
- 1/3/2023
water meter at 1003 n madison (my neighbor) lost its antenna hat, i think from snow clearance activities. since its actually in the sidewalk, it sees more abuse than a lot of others. I've noticed all-plastic lids on some around town so i figure you guys must have a procedure for this sort of location. just wanted to let you know before it gets super cold again. thanks!
- Case Date:
- 5/6/2025
One of the water meter covers for our culdesac has been run over by the mowers and is half off the meter sump!