Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

Case Date:

3/31/2018

I would like to request a link to access webmail for employees on the City of Bloomington's website. I have been attempting to access my webmail, and it is saying that the CIty's link is not secure.

Case Date:

5/1/2018

Everytime I try to use your embedded Google map and try to zoom or pan it zooms all the way out to a view of the whole globe. This is not the first time I've reported this. And it is not my phone because your site/app is the only one I have this problem with. You might check the gesture detector code

Case Date:

11/29/2016

Hi, I was browsing google and noticed an email I had sent a while ago has been posted publicly. I intended that to be a private conversation. Will you remove it please? Thanks, Weldon https://bloomington.in.gov/crm/tickets/view?ticket_id=127420

Case Date:

4/27/2017

Your Ureport open tickets are openly available online. Please remove https://bloomington.in.gov/crm/tickets/view?ticket_id=155792 and https://bloomington.in.gov/crm/tickets/view?ticket_id=154556 as there are significant privacy implications - I was unaware of my emails being forwarded to a service that is openly discoverable and did not agree to such.

Case Date:

2/17/2016

How does one email the mayor or any other city official? This ought to be part of our digital century. More specifically, i want information on how I can personally filter my water to make it safe. I'd like to see water safety information front and center on your website. Thanks.

Case Date:

2/25/2016

https://bloomington.in.gov/mayor?lang=es Hi, the Spanish language site shows Mark Kruzan as mayor instead of John Hamilton.

Case Date:

3/23/2016

I'm wondering why JSON lists from the Bloomington portal cannot be pulled by anyone. Specifically, we were trying to pull http://bloomington.in.gov/inroads/events?format=json. We get Origin 'http://devindiana.com' is therefore not allowed access. My question is: if this is public data, why can't it be accessed directly by the public. In other words, it students want to build a web site displaying current road closings in Bloomington, do they need special access? We were hoping to use local resources in development classes to demonstrate web sites with local data. Thanks.

Case Date:

4/12/2016

you should have a place for people to make suggestions, (or have an eamil adress or SOMETHING at least) like this one i want to share with SOMEONE about the city providing broadband. my bro's city in CO does this and it looks like a really awesome program: http://www.longmontcolorado.gov/departments/departments-e-m/longmont- power-communications/broadband-service/learn-about-broadband/broadband-frequently-asked-questions