City Performance
302 S College AVE
- Case Date:
- 4/17/2023
Signs downtown ask people to go to the city’s website for alternatives to giving money to panhandlers. But several of the links are inoperative. Not really helpful to people looking for options. Thank you
- Case Date:
- 4/2/2024
I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.
Potholes, Other Street Repair
1228 W 10th ST
- Case Date:
- 1/30/2024
Deep pothole near 601 N Summitt St created by gigabitnow installers. NOTE: I tried submitting this from my iPhone 14 Pro and the request never fully resolved. I'm happy to show someone what is going on to be able to submit uReports from my phone.
Sidewalk Requests
City Water Tank, Bloomington, IN 47408, USA
- Case Date:
- 2/2/2024
FYI: I've tried submitting this several times using Safari on both macOS and iOS and I fails every time I include a photo, so I'm leaving it out for now but can provide it later if desired. (I think your webform doesn't know how to handle heic images.)
In any case, I reported this issue to INDOT, but at first they said I should report it to IU. So I did. Then later they said I should report it to the city. So I am. This is an open/unpaved section of the multi-use path. It's been in this state for months and is getting worse. Can this be repaired?
Website & Web Services Feedback
- Case Date:
- 7/26/2022
If my file attachment is too large when I submit a ureport ticket through this very interface, it fails and silently hangs with a "processing your request" message. There should instead be an alert or banner letting me know that my file was too large and that I need to resubmit with a smaller file. The only way I learned that my request had failed was by looking in my browser console.
Website & Web Services Feedback
- Case Date:
- 4/16/2023
Hello, I’m a Louisville area Hoosier who visits Bloomington 10-15 times a year for #iubb, #iufb, high school events, and getaways with friends. I am writing to support bringing public fast charge stations for electric cars to town. The nearest for-pay fast charge stations are in Newberry and Terre Haute. Because most of my trips are up & back in one day, the numerous slow-change stations in parking garages or hotels do not help me unless it’s an extended stay. Thank you
Website & Web Services Feedback
- Case Date:
- 4/19/2023
When trying to report a block sidewalk at 620 S. Park Ave., the app gets as far as step four (processing) and never finishes submitting the report
Website & Web Services Feedback
- Case Date:
- 4/25/2023
Like others, I had multiple times the "Processing your service request." as final step for a report -- it never finished processing. :/
Website & Web Services Feedback
- Case Date:
- 7/31/2023
Ureport website doesn't work, hangs up on 'processing your service request'
Website & Web Services Feedback
- Case Date:
- 8/1/2023
Bton URL shortener