Case Date:

3/21/2025

My water bill and sewer bill have tripled in price over the last 2 months. Please look into this

Case Date:

1/14/2025

We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you

Case Date:

11/13/2024

A leaking water valve related to lawn irrigation system was discovered during inspection of the system. Apparently was leaking for several summer months. It had a slow leak when system was idling but had a significant leak when irrigation was occurring. I am requesting a bill adjustment for at least September and October water and sewer service, though the problem likely started in July. You have my email and phone number if you need additional information.

Case Date:

11/2/2024

I currently have aqua pay but I’m not sure how to stop it. I haven’t lived at this address I’m in over a month. Please help.

Case Date:

10/12/2024

I received a bill for the month of September, but I have not lived in this apartment since August

Case Date:

10/8/2024

My water bill is charging us for over 33k gallons of water used last month which did not happen. We had maintenance check for leaks and they saw nothing so we believe there is an issue with the meter

Case Date:

8/20/2019

Manhole cover not secured

Case Date:

5/6/2019

Leak at water meter in front yard

Case Date:

3/7/2019

We have paid our water fee,but our house still do not have water

Case Date:

1/16/2019

I cannot find a leak, no fixtures are running and most recent bill was $500+. Could it be an error? 1301 S. Walnut St James Gronquist 812 219 0135