Case Date:

6/21/2017

A possum got in out air conditioning vents and we have tried to work with our management company and their maintenance guy on removing the animal when we first heard it and spotted it. They did nothing about it and now they is a strong odor coming into the house through the vents. After countless times of trying to reach both the maintenance guy and Action Properties Management, the smell is now getting worse from the animal dying in the vents and rotting and they are still taking no action. I want to file a complaint since now it is becoming a health concern and this company is being careless of our health.

Case Date:

9/30/2016

Called to report a rat infestation in Kensington/Hyde Park. She has 22 rat holes in her yard alone. Someone from MoCo Public Health came out recently, after Ms. Nephew called that department, and found rat holes on 8 properties across 3 streets, minimally. I suggestd that Ms. Nephew contact both Animal Control and HAND because there's an ongoing issue with her neighbor leaving out birdfeed, debris and composting materials that are likely feeding the rats. Cell 812.327.7552 and home 812.323.9271

Case Date:

3/20/2017

Larry Williams called into Elizabeth Walter at the Mayor's office to complain about the property at 612 N. Monroe being over run with cats (around 10) and trash. He owns four neighboring properties: 623, 631, 635, 639 N. Monroe. He filed a uReport about this himself over a month ago and said there hasn't been any progress on the matter. I filed this for Animal Control but HAND and Public Works may be interested as well since there is an abundance of trash as well.

Case Date:

7/25/2023

There are snakes and at least one skunk in this yard. We've been trying to walk our pets down the sidewalk and the snakes come out of this yard into the sidewalk area. The skunks are living in the back yard area in this yard.

Case Date:

1/26/2024

There is a "Republic" dumpster in the parking lot on the east side of this building that has a drain hole on the side that is missing a plug. Rats routinely enter and exit the drain hole of the dumpster and are running all over the parking lot at night. Can the City force the trash people to keep dumpsters in a reasonable condition so that they do not attract and sustain vermin? Note: leaving poison outside does nothing and only serves to harm other animals. Best to seal the dumpsters and keep the garbage contained.

Case Date:

5/1/2024

We have complained about this before, but nothing was done. The dumpster in the parking lot has a large hole on the east side near the bottom, ostensibly for drainage. However, it is large enough for rats to enter and exit, which they do to feast at night. There are *always* rats running around the parking lot because of this. They live in the little caves right behind the dumpster. Please do *not* poison or trap the rats. Rather, we would like the hole sealed up so that the rats will no longer have an endless source of food and will move somewhere else. This seems like a simple fix. What do we have to do to get someone to listen?

Case Date:

2/21/2021

Sidewalks not being cleared of snow 2212 E Queens Way

Case Date:

2/4/2022

There are 3 houses on E Maxwell Lane, all next to each other, directly East of Park Avenue, on the South side of E Maxwell Lane that have not shoveled their sidewalks and it is dangerous. I believe they are all rentals and one is amn AirBnB.

Case Date:

2/8/2022

Sidewalks need plowed between lots by the flagpoles.

Case Date:

8/10/2023

We have a lot of problems with our building, including automatic doors not working, trash disposal problems and maintenance issues. There are dozens of light bulbs out on each floor. Pivotal, the company out of Ohio who bought the property last year, has had staffing issues that have caused numerous problems and bills not getting paid like trash removal and landscaping for mowing. The Fire Marshal found issues with the elevator and I have no idea if they have been corrected. Many of the residents have mobility problems and they need the front and back lobby doors working properly. This company is notorious with retaliatory evictions which I understand is illegal in Indiana. People are afraid to complain for this reason. Two property managers have walked off the job in the past 2 weeks and our maintenance guy is worthless. Please help us get these issues fixed asap! The trash issue is fast getting out of control. Thank you for your time and help!