Case Date:

9/22/2013

The retention pond beside our house is collecting oily water. Something nasty is building up on the storm sewer.

Case Date:

11/27/2013

Ms. Aslami left a voice mail on 11/26/13. I returned her call on 11/27/13. She was difficult to understand but I believe she said she has water that comes up from their garage drain when it rains hard and she wants the city to fix it.

Case Date:

4/20/2015

Water is backing up into yard from storm grate in her back yard.

Case Date:

6/16/2015

Bee hive grate has standing water on top of it.

Case Date:

7/10/2015

Customer says when it rains, water runs across his front porch, no drainage.

Case Date:

12/23/2015

clogged storm drain, and water running across the road.

Case Date:

7/11/2014

Water is pooling at the end of the culdesac and hole next to storm drain needs to be patched.

Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

3/7/2022

During hard rains, water backs up in the southeast corner of my yard and comes into my garage and basement from the parking pad on the east and below grade through the wall to the north. The sidewalk running along the Clifton St. right of way is the east boundary of my property (see photo). Water simply can't move fast enough to the culvert you installed south of my property on the west side of the sidewalk. Is there anything you can do to alleviate this problem? I'm happy to discuss the details. Thank you.

Case Date:

4/11/2022

The storm drain in front of my house clogs repeatedly. This is the storm drain on the south side of the street. Please replace the old storm drain grill with a more modern one like the one across the street. Today the water was backed up so high that it took me 5 minutes of work just to find the grill so that I could clear it.