Case Date:

1/21/1998

MR. SHRINER COMPLAINS THAT HE HAS CALLED THREE TIMES (WE HAVE NOTE OF TWO CALLS) ABOUT FILLING A LARGE HOLE BESIDE THE WATER METER. ACTUALLY, THIS IS A WATER VALVE BOX AND WILL HAVE TO BE STRAIGHTENED BEFORE WE CAN FILL IN HOLE.

Case Date:

1/19/1998

NEEDS AN EMERGENCY WATER SHUT OFF HAS A LEAK

Case Date:

1/16/1998

LOW WATER PRESSURE UPSTAIRS.

Case Date:

1/9/1998

CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN

Case Date:

1/8/1998

CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.

Case Date:

1/5/1998

Customer beleives his water pressure is low. SG requested Ed Sherfield contact customer and arrange water pressure check.

Case Date:

12/31/1997

LOW WATER PRESSURE.

Case Date:

12/19/1997

LEAK AT WATER METER

Case Date:

12/6/1997

HIGH WATER CONSUMPTION,

Case Date:

12/5/1997

Morey stated that the city installed a drain that goes down the street and discharges the water runoff into her sideyard. The runoff has caused a ditch to form on her property. She is concerned about safety and the deterioration of her property