Case Date:

10/28/1999

Mr. Rogers is "disgusted" with BPD. He was arrested 4/14/99 & is unhappy with excessive force used & the way he's been treated by dept. since. He's made consistent requests for his police rpt. ever since his court date. Everyone he came into contact w/ at BPD has not been helpful. He wants to know what can be done. (I offered him option of filing a "internal compliant w/ COB PD" form. He accepted and is supposed to come by office to pick up forms.) *(# above is a pager)

Case Date:

9/14/1999

Office made a mistake in telling them the wrong pick-up date. Please pick-up trash & recycling. Thanks CB

Case Date:

5/27/1999

Tues. Your friend of 30 yrs, misread her post card on Spring Clean up. She wants you to pick up her items even though she missed her day. Your call buddy!! friend!

Case Date:

5/14/1999

FELL INTO A MANHOLE, LID WAS OFF, AND HURT HIS LEG LAST NIGHT WHILE WALKING IN FRONT OF THE U.S. POST OFFICE ON E 4TH ST

Case Date:

7/16/1998

SEWER ODOR INSIDE OFFICE BUILDING, BAD

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

4/30/1998

Mr. Gardner reported to Street Dept. that a mailbox post with jagged sharp edges is stuck in the middle of the sidewalk at 504 N. Smith. Dangerous to pedestrians, and no mail box attached.

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.