Case Date:

11/30/2021

Other: water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps

Case Date:

3/19/2019

Our residence is 1002 W. Acuff Road. We're the only house on that road, but we have NO curbs!! Rain and water has cut a trench along the road which makes it difficult to mow our grass. All the rain and water washes dirt from the farm field behind our house through the trench and all the debris completely covers our storm drain on the corner (near the pole in the picture), and the water washes all across Kinser Pike rather than going in the drain. People are constantly driving through our yard and cutting the corner where the storm drain is. We are CONSTANTLY cleaning out the drain ourselves. We REALLY NEED curbs on Acuff Road. Please help!!!!!

Case Date:

3/19/2019

We live on the corner of Acuff Road and Kinser Pike. Under the thick layer of soil and big pile of leaves lies our metal storm drain. Rain rushes and washes dirt from the farm field behind our house via the deep trench along the side of Acuff Road (obviously we have NO curbs or rain gutters), and all that debris ends up on top of our storm drain. The drain is consistently covered and therefore clogged, so all the rain water rushes right over it and flows onto Kinser Pike. We are constantly cleaning all the collected debris from the grate even though we pay for this cleaning/maintenance service on our monthly water bill. We are in desperate need of a solution to this problem.

Case Date:

3/25/2019

This is a follow-up to case # 167833. So the storm drain was uncovered, which is good, however, all the debris that was covering it was thrown in our yard--very much NOT appreciated!!! Now, we have to clean that up. Plus, the 4 or so inches of silt/sand/soil in front of the grate is keeping the rain water from reaching the storm sewer as seen in my photo. We received rain today, and it just collected on the road.

Case Date:

1/9/2017

excessive water runoff from South shoulder creates large patch of ice when cold. there doesn't seem to be appropriate drainage. rest of the street is fine

Case Date:

3/19/2024

No water flow or pressure at all.

Case Date:

8/8/1997

DIRTY WATER IN STOOL, BUT NOT SINKS, THEY HAVE USED THE PLUNGER , BUT DID NOT HELP

Case Date:

4/16/1998

WATER LEAK IN PARKING LOT IN FRONT.

Case Date:

6/4/1998

NO WATER EACH DAY FROM 10:00-2:00

Case Date:

7/28/1998

DIRTY WATER STILL, SHE CALLED LINDA LESS THAN 10 MINUTES AGO. LINDA INFORMED HER TO FLUSH 20 MINUTES BEFORE CALLING BACK