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City of Bloomington, Indiana

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closed #173720

Water Utility Billing Problems

South Henderson @ BHS South Outbound, Bloomington, IN 47401, USA

Case Date:
9/15/2020

Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.

closed #173855

Water Utility Billing Problems

South Oaklawn Circle

Case Date:
10/2/2020

I live in a condo area. Each unit has its own water meter and there is a master meter for the whole community. We are not billed according to the actual consumption but to the footage of each unit. Since it is caculated in this way, I have to pay 70 to 80 dollars a month and there are just two people in my household. I used to live in a unit where the monthly bill was $30 to $40 and it was paid to Bloomington Utilities. Now the water bill is quite unaffordable for a low-income family like mine. I just don't understand why we can't be billed individually based on our usage since we have separate meters. That would be a fair practice for every unit here.

closed #174207

Parks & Playgrounds

Switchyard Park, 1601 S Rogers St, Bloomington, IN 47403, USA

Case Date:
11/23/2020

The standing water around the Sycamore tree. This water is a swamp area. It is dirty and disgusting. It is very hard to keep dogs out of it because it is a big area. It needs to be cleaned up. Maybe put a more stronger fence around the area for now. Please do something about this standing water ASAP. IT IS NOT SAFE FOR OUR DOGS!! Such a beautiful park, with an unsafe standing water!!

closed #58720

Water Utility Problems

W 11TH ST

Case Date:
3/24/1999

DIRTY WATER

closed #51723

Water Utility Problems

W 13TH CT

Case Date:
12/21/2000

Possible water leak.

closed #73052

Water Utility Problems

W 14TH ST

Case Date:
1/1/1970

Water mainbreak at 14th & College.

closed #73006

Water Utility Problems

W 16TH ST

Case Date:
1/1/1970

Check water gushing down 16th & Hancock.

closed #47847

Sewer Problems (Sanitary Sewers)

W 16TH ST

Case Date:
9/24/2001

Manhole lid leaking water at 16th & Jackson.

closed #73057

Water Utility Problems

W 17TH ST

Case Date:
1/1/1970

water bubbling up.

closed #184082

Potholes, Other Street Repair

W 17th St, Bloomington, IN 47404, USA

Case Date:
6/2/2023

Pothole near covered water access/manhole type area on 17th Street going east. Nearest intersection is 17th and Woodlawn, but the pothole is before you get to 17th and Woodlawn if you are going east on 17th Street. It is in the concrete area surrounding the manhole.