Case Date:

1/25/2024

This car littered 2 plastic water bottles outside their window on IU campus.

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

2/13/2024

Re reports #187256 and #187257, these were closed as “city does not maintain county lot”. Okay, but now the Monroe County does not have to abide by city laws when they are located in city limits? This is cause for concern as the excessive dirt and debris cause damage which those laws in place are made to prevent. As well, it also gets washed into the storm system which is a huge concern! So it is okay for the County to have street signage lodged in a stormwater grate right near the southeast corner of the parking lot? This hurts the flow of water and again has impacts on the stormwater system.

Case Date:

6/28/2024

water left running from property outlet. I turned it off. it needs a lock to keep off

Case Date:

6/17/2019

Hello, There is water coming up from under the paved surface of the city hall parking lot. The water leak is located in the east-most visitor parking spot -- where the drain is located. I have observed this constant flow of water multiple times, over multiple months. It is currently being used as a bird bath... Melissa O'Neill

Case Date:

7/17/2019

Fire Department: There are several fire hydrants (on Jordan Extension and other places) not marked in the middle of the road with blue reflectors. 2. On two occasions I have seen tanker trucks filling up orange road barriers with water. Seems risky to take the water from those trucks for any other purpose than fighting fires.

Case Date:

7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

Case Date:

8/2/2019

Thanks to the City’s recent quick action of cutting City’s dead tree in front of our house, now it looks much better. Here we just want to give City some advise in choosing the new tree plant location. It seems to us that the dead tree stump must be removed completely in order to replace a new one in the spot, due to the underground gas and water pipelines heavily laid around the tree stump, which makes it very difficult for you to chose another new plant location. We learnt this from the opposite newly house built situation. There were so many red flags around the dead tree stump. So in order to prevent from touching those gas line and cause the gas explosion, City must do it very carefully . Thank you very much for your prompt attention.

Case Date:

8/10/2019

No water!

Case Date:

8/25/2019

Anthony’s Pets has open cages for rabbits, allowing diseases to be spread from rabbits to humans, or vice versa. Animals are left sitting in their feces with little water.