Potholes, Other Street Repair
- Case Date:
- 8/26/2022
What IS GOING ON? I reported a water valve cover missing over 3 weeks ago on 1800 E Hillside Dr at the corner of 1500 S Dorchester Dr. You have an 8" hole in the road & right at school bus stop.
- Case Date:
- 9/1/2022
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road. Our hope is to have this issue addressed before the Raining season starts. Thank you !
Water Utility Problems
1035 W 6th ST
- Case Date:
- 9/1/2022
There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.
Water Utility Problems
504 E Graham PL
- Case Date:
- 9/15/2022
Water outage. There is no water pressure at all.
Sidewalk & Curb Complaints
700 S Park AVE
- Case Date:
- 9/18/2022
I don’t know if this is the right place to report this, but this seems like it might be a problem. The owner has covered the entire yard and the tree plot with gravel. It looks like they’ve done some additional planting lately, but the gravel is eventually going to stop the water from getting to both their new plants and to the street trees. I don’t think this is OK/legal. It looks like a student rental.
Water Utility Problems
828 S Harvey DR
- Case Date:
- 9/21/2022
I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!
- Case Date:
- 12/12/2021
I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.
- Case Date:
- 8/20/2022
Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks
Water Utility Problems
3625 S Sowder SQ
- Case Date:
- 6/2/2021
My water pressure is very low. It has been for a few months, but it's much worse now.
Water Utility Problems
2524 S Rogers ST
- Case Date:
- 4/16/2021
My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy
As the meter is in their driveway.