Water Utility Billing Problems
- Case Date:
- 3/20/2018
My water for the 5th time in 8 years has been shut off because it was confused with my neighbors. I also believe I have been charged for their water usage. Note they had 4 kids and 2 adults there I am by myself, and yet I had an $80 bill. I live at 2602 South Bryan St. and have been here sense 2009. The other resident was at 2602 ½. This happens after each neighbor moves out. Right now the vacant unit has water in it. This also happened to me about 2 or 3 weeks ago and I thought it was resolved that time. It is Bloomington City Water's responsibility to keep this from happening. I need 3 things from you (1) an apology for having done this so many times. (2) An actionable plan as to what you are going to do to stop this in the future. (3) A review of my utility bill for having been over charged.
- Case Date:
- 3/21/2018
Old IUCU drive thru lanes at Whitehall Plaza on west 3rd Street.. The building has tarps covering the front and wind damage has town those off and exposed pipes, graffiti, hanging boards, and water damage. This is an eyesore, dangerous and is not safe to walk or drive by... There are swinging boards and I have picked up several boards with nails in them and placed in the flowerbed.
Excessive Growth
1002 W 6th ST
- Case Date:
- 3/29/2018
Overgrown bamboo at 1002 W 6 St and Elm bending into sidewalks and street obstructing traffic. Bird droppings covering the sidewalk. The invasive plant has encroached on neighboring property where we live at 1004, so we are having to engage removal services and eventually install impermeable barriers at our expense. The back yard of 1002 is overgrown also, feral cats, possum and a skunk have been sited or smelled in a fallen shed which has not been cleared out. The Elm Street side of 1002 is full of debris and overgrowth and there is an unattended stagnant water feature where we hear frogs in the summer (which do attract copperhead snakes).
Someone does seem to be inhabiting the house, though we know that the owner of the house does not reside in Indiana presently.
Sidewalk & Curb Complaints
- Case Date:
- 3/29/2018
Water struggles to get around e Morningside and n Sheffield without pooling. Any chance curb can be built up a bit there or the cement can be shaved a bit to let the water keep flowing by? Thanks!
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 4/2/2018
I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?
Potholes, Other Street Repair
- Case Date:
- 4/3/2018
Stormwater runoff into detention area on E. Brightcrest on east side of S. Smith Road is slow to drain due to vegetation blockage of storm sewer. During heavy rain it results in water flowing over sidewalk and into the street. It also is flooding spruce trees and thus may be detrimental to their health if the condition continues into somewhat warmer weather.
Sidewalk & Curb Complaints
- Case Date:
- 4/7/2018
There was a street water main break last year. The reseeding of this repaired area failed and we have ended up with a mud pit.
We would appreciate there city adding back the soil and reseeding.
Thank you.
Water Utility Billing Problems
1543 S Arbors LN
- Case Date:
- 4/10/2018
I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!
Drainage or Runoff
1902-1908 Wilton Drive
- Case Date:
- 4/13/2018
Curb and gutter are wet for 50-100 yards on the west side of the street. It appears the water is "moving" to the nearest underground drain.
Drainage or Runoff
1011 S High ST
- Case Date:
- 4/16/2018
Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.