Case Date:

3/5/2024

The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.

Case Date:

4/11/2024

When we already have a flood watch, and now warning, please don't have City staff fill up their Vacall water trucks with a hydrant without a tight seal, spraying water for a long period of time and creating even more of a wet flooded mess for the yard.

Case Date:

7/30/1997

Citizen objects that Utilities will only repave area torn up for water main installation. Says the work has damaged the whole street and it needs repaving. Says the front of her property has been damaged by storage & removal of gravel, etc. Wants her lawn repaired. Has spoken with Doug Jones who said Mike Farmer would call her. Has also spoken with Dana at Street.

Case Date:

7/30/1997

Citizen objects that Utilities will only repave area torn up for water main installation. Says the work has damaged the whole street and it needs repaving. Says the front of her property has been damaged by storage & removal of gravel, etc. Wants her lawn repaired. Has spoken with Doug Jones who said Mike Farmer would call her. Has also spoken with Dana at Street.

Case Date:

4/18/1997

ELEANOR BARKLEY CALLED ON 4/18/97. SHE WANTED TO COMPLAINED ABOUT CONSTRUCTION WORK DONE IN THE VICINTY OF HER APTS. AT 2ND & ADAMS. APPARENTLY, A WATER LINE WAS CUT BY THE CREW DOING THE WORK ON 4/15/97. THIS CAUSED MUD BUILDUP IN THE LINES IN HER APTS. MS. BARKLEY HAD TO PAY OUT A CONSIDERABLE AMOUNT OF MONEY TO CLEAN UP THE MESS AND MAKE THE APTS. LIVABLE FOR HER TENANTS. MS. BARKLEY FEELS THAT SHE SHOULD BE REIMBURSED FOR HER EXPENDITURES. SHE DOES NOT KNOW IF CREW WAS COB, CBU, OR PRIVATE.

Case Date:

1/21/1997

MS. BRIDGES CALLED TO COMPLAIN THAT WHEN NEW WATER LINE WAS PUT IN TAPP RD. WAS TORN UP AND WAS ONLY PATCHED, NOT REPAVED. SHE CALLED UTILITIES AND WAS INFORMED THAT ROAD WOULD BE REPAVED BY CONTRACTOR IN DECEMBER. ROAD HAS NOT BEEN REPAVED AS OF TODAY.

Case Date:

1/22/2003

Letter stated Mr. Schatz feels that a crack (leak) in his pvc pipe connector to meter was caused by damage during construction. Customer had break repaired but received extra large water bill. Wants matter investigated and adjustment made.

Case Date:

8/31/1998

Mr. Turpin called and reported that when the Utilities Dept. installed new line on Rockport Road they dug up entry to his driveway. At that time the driveway had a culvert. When redoing his driveway, no culvert was installed. Water backs up in his driveway now and he has a "muddy mess." He would like a culvert installed since he is afraid his car will be damaged.

Case Date:

11/15/2018

Where the new water line is going in on Arlington/17th there is cut actoss the road at the 46 bridge. It has been pretty deep to drive across but today on my way home the west bound lane has ~6inch drop towards the shoulder. Even slowing down I was afraid I damaged my car because you cant see the drop until you have already drove across it. Im in a bigger vechicle and it was a huge jar...

Case Date:

8/20/2015

Subsidence of manhole cover. (Water) I have seen no less than 3 people stumble due to 1/2" drop. Maybe bevel edge of brick.