Water Utility Billing Problems
- Case Date:
- 6/4/2024
The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!
Sewer Problems (Sanitary Sewers)
1503 E Dunstan DR
- Case Date:
- 6/8/2024
The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.
- Case Date:
- 6/10/2024
I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway.
Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state.
We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
Water Utility Problems
1207 W Wren CIR
- Case Date:
- 6/18/2024
Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.
Sewer Problems (Sanitary Sewers)
8632 Clinton Ave S
- Case Date:
- 6/24/2024
We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.
Utilities Construction
812 S Park AVE
- Case Date:
- 7/5/2024
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
Parks & Playgrounds
Park Ridge East Park
- Case Date:
- 7/15/2024
Wish list:
We would love a fence around the baseball diamond! Currently balls often get lost in the tall grass/trees and roll down the hill. If a fence is not possible, could a perimeter mound be built so that when balls near the end of the field they slow down and don't go further.
On the tennis court, a solo practice bounce wall would also be awesome so that kids/adults could play alone if a partner is not available.
Lastly, could a pet dish attachment be added on the water fountain.
Drainage or Runoff
1104 S Covenanter DR
- Case Date:
- 3/17/2020
The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.
Sewer Problems (Storm Sewers)
1101 W Ridgemont Ct, Bloomington, Indiana, 47401
- Case Date:
- 3/20/2020
The entire street on Olive between Thornton and Miller has flooded with BLACK WATER yet again damaging 5 properties. The flooding is more severe due to the regrettable actions the city took to dump excess asphalt into the low point in the road. It's 2 am so I will not be photographing until dawn, but let me assure you, severe damage has been done by the city of Bloomingtons willful neglect of this area. We were promised a fix last year, and now during a quarantine we are flooded with BLACK WATER.