Case Date:

4/21/1999

Complaint about out-of-city fees @ the golf course. They are too high (much lower than Bedford).

Case Date:

4/9/1999

Ms. Neumann had a complaint about the Junior League program stating that the organization was in total chaos, practices were running too late. Her son refuses to play now and she wants a refund.

Case Date:

3/16/1999

Limestone Rail Trail: Ms. Tilford walked the trail and reported barriers and no trespassing signs behind Dillman Treatment Plant. She asked if that area is private property. Farther south she said cows are grazing on the right-of-way. She asked if the Rail Trail Conservancy might be able to help. She is a member and trail supporter.

Case Date:

3/3/1999

Griffy Trails: The trails are torn up by motor bikes. She is worried about endangered plant life in the park and erosion being caused by these bikes.

Case Date:

9/2/1998

Sherwood Oaks Park: Lights out.

Case Date:

8/21/1998

As a parent of a developmentally disabled adult and Special Olympics coach, Mr. Murphy wrote to thank the Dept for including golf in the BPR SO program. Espcially commended Jennifer Phillips and staff who recruited great volunteers, the best in 3 years! See letter.

Case Date:

8/20/1998

BACC: Disappointed w/location & appearance of the center. Had friend who came to visit and refused to retire here due to the center. "Empty storefront" appearance. Has complained before and would like a call back on this. Should visit Lafayette - it is nice.

Case Date:

8/18/1998

Ms. Hessman called Chris Truelock to offer free paint and other materials for the BBCC. When Chris went to Lowe's to pick upthe goods - Gayla said she called the BBCC because her two sons had gone there for various programs and had a great time. She said she found their experiences very positive.

Case Date:

8/17/1998

Ms. Stanger had rented the TL lodge on 8/14/98. She decorated the lodge on 8/13 for her party. When she arrived the next day she found that someone had redecorated for an event on the 15th! Laurel called the other party and swiftly resolved the situation. Ms. Stanger thanked Laurel and was MOST grateful for all of her efforts!

Case Date:

8/4/1998

A man was assisted by Cindy Miller in the parking lot. He asked the receptionist if she was a city employee and when he was told "yes," he said "the City should have more like her, very helpful, etc."