Case Date:

6/25/2014

Lisa left a voice message indicating Jaymar is the property manager for Sunflower Gardens HOA, just south of Summit Elementary School. They have a drainage ditch that's concrete and runs through their subdivision and with the bigger rains, it is spilling over and it happens so consistently. She wants the city to revisit it because when the subdivision was built it was part of the engineering process to figure out the size of the drainage ditch to be constructed. Linda Thompson in Planning told her to get with me or Phil because the water is spilling out and not contained by the ditch.

Case Date:

9/13/2013

owner of Lot 28 Sunny Slopes says that storm inlet in front of house has collapsed and run off is affecting his property

Case Date:

10/17/2013

Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.

Case Date:

3/31/2015

Alexandra Kalpakidis forwarded the following email she received: ---------- Forwarded message ---------- From: Don Creek <creekdon@gmail.com> Date: Fri, Mar 27, 2015 at 6:39 PM Subject: [utilities.cs] flooding in Westwood subdivision To: utilities.cs@bloomington.in.gov I have noticed that your trucks inspect our neighborhood flooding during/following every rain. I would like information on the situation, your concerns and the issues. Thank you

Case Date:

8/26/2014

I received this email from Rachel Atz while I was on vacation: "I just spoke with a lady about our dead-end flushing program and she also included that she is having some issues with drainage behind her house and wanted to talk to someone about what she could do to improve it. She said she was willing to pay for it to be fixed, but didn't know what the best solution would be or if she even owned the property/was responsible for it. I told her I would pass the information on to our engineering department and someone would call her to discuss further. Unfortunately, I did not get her name. Her address is 4629 E. Donnington and her phone number is 812-334-4112. Thanks, Rachel"