Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.

Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

3/16/2020

To trash pick up service. I have asked now twice if the trash collectors can take a little more careful time and not have our trashcans dumped on their sides. It damages the trashcans as well as our driveway that we spent $1600 to resurface.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

10/1/2019

The yard is so overgrown that it is hard to see as you turn off Nancy onto Hillside.

Case Date:

9/24/2019

My neighbors lawn hasn't been mowed in many weeks and it is nearly waist high in some parts.

Case Date:

9/23/2019

Case Date:

9/17/2019

The yard is so overgrown at this address. It makes it very hard to see as you are coming off of Nancy.

Case Date:

8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email [email protected] so I can email it to them? Thank you!

Case Date:

7/25/2019

Hi. The footpath between Southdowns and Greenwood Avenue, which is part of a 'safe route to school', is blocked by an overgrown honeysuckle, which needs to be cut back. It is a danger to walkers and cyclists and makes wheelchair access difficult, as everyone has to go round it onto private property. Could you please cut it back? Thank you.