Case Date:

3/5/2024

Sewer open and actively LEAKING leaving waste on the street and sidewalk

Case Date:

3/3/2024

Sewage system overflow; sewage/waste flowing down the street from an apparent source

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

11/21/2021

You can call me any time about this problem which is also at 1021 E Sheridan Dr.

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

2/3/2021

There is sewage spilling out from a white pipe located next to the house with toilet papers and other toiletries coming out and onto the yard and down the sidewalk.

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.

Case Date:

4/8/2019

Sewer line is running slow and was backed up on Friday in my basement sink

Case Date:

10/14/2015

Bad sewer smell inside of the building.

Case Date:

4/15/2015

Customer said that there are tree roots growing in sewer line and sewage is coming up from basement floor drain, toilet, and washer.