Case Date:

2/16/2000

Mud is entering basement from the digging that is going on across the street.

Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.

Case Date:

9/13/1999

WANT EMERGENCY AFTER HOURS LINE LOCATE TO REPAIR GAS LINES

Case Date:

6/14/1999

WANTS SEWER LATERAL LOCATED WHILE SNAKE INSIDE

Case Date:

12/10/1998

CAN CBU PICK UP BARRICADES IN THE AREA NOW?

Case Date:

9/14/1998

WANTS SEWER LATERAL LOCATED WHILE SNAKE IS IN

Case Date:

8/13/1998

AFTER HOURS CALL, TRACTORS WORKING NEAR HERE NOISY

Case Date:

6/10/1998

Transients are using the shelter in Building Trades Park as overnight housing.

Case Date:

6/1/1998

Pile of asphault in treeplot--left by gas company.

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.