Case Date:

11/11/2019

Water pressure has dropped to less than 1/2 normal.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

11/26/2019

Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?

Case Date:

4/9/2015

Case Date:

6/13/2012

weeds overgrown, yard hasn't been touched, possible unsafe structure

Case Date:

3/12/2024

I work for affordable fence ad last winter there was a deck being built at 2622 e spice wood crt. I noticed that the support beams were being set up using 4x4 posts. I told them at the time that I believed that 4x6 posts were as small as code allowed. The contractor scoffed at me and i just said "ok" and went back to work. Yesterday while doing an inspection on the fence I installed I saw that two elderly people live at the home and we're out on their deck. The deck (with them on the deck) was very rickety and moved way too much to be safe. I hate to see anyone getting one over on e elderly simply because they can. Their safety is a major issue and I can no longer be silent about the issue. Hopefully you can look into it promptly thank you! Anonymous

Case Date:

11/2/2011

Case Date:

2/21/2012

trash, limbs, railroad tie

Case Date:

5/4/2018