To Paul Regarding Report #181821. The area is the cement pad between the two trees between the sidewalk and street. The contractors undermined the area under the cement pad and used heavy machinary lifting the cement pad and using heavy machine causing a trip and safety hazard causing an elevation in the cement pad. Attached is a picture. I believe the contractor needs to repair this safety hazard.
There is a hole next to the storm drain that needs to be repaired.
Customer wants concrete put around storm drain
There is a hole next to the storm inlet and needs to be repaired.
Drain is completely clogged
The storm drain in front of my house clogs repeatedly. This is the storm drain on the south side of the street. Please replace the old storm drain grill with a more modern one like the one across the street. Today the water was backed up so high that it took me 5 minutes of work just to find the grill so that I could clear it.
Road construction has Queens Way blocked. Construction was on the website earlier but has been removed. Construction is definitely NOT COMPLETED. Please update website with construction and new completion date.
This intersection drainage project has been weeks ongoing. Now we are left with an absolutely horrid street. The utility cuts were filled with gravel but have rutted out to be almost impassable. This is addition to the pot holes and drains that are unfinished.
John Stackhouse called regarding a sewer backup in his home on Sat, 12/21/13. Customer left a voicemail for Tonia Lucas on 12/26/13. Requested a return call at 812-325-0048. Customer's address is 2102 E Wimbleton. I spoke w/ customer on 12/27/13 and advised him to contact Renee Rose in the Risk Dept and provided him with her contact #.
I received a call from Ms. Toon because her rental home had received 5 to 6 inches of sewage in the basement during the storm this weekend. She said she thought this had been fixed by the city when we did our project on Wimbleton and she thinks the city should be responsible for all the expenses she is incurring. She wanted to sell the house but she won't be able to because of this issue.