Case Date:

4/30/2019

Water main break at 1707 S Williams Court- mini river gushing in street

Case Date:

4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

Case Date:

7/18/2019

Our trash bin is still half full after pick up this morning. Is it possible for the men to come by and empty it fully? Thank you!

Case Date:

8/29/2019

Our trash container did not fully empty this morning. Will you please send the guys back to collect it? Thank you!

Case Date:

12/12/2019

Could someone please come back and get our trash? I think the truck missed us this morning -- got our recycling but not trash -- 2301 E Arden Dr. It's still out at the street. Thank you!

Case Date:

10/6/2019

Would it be possible to install a crosswalk button for pedestrians who cross the street on the corner of 3rd and Hawthorne? The light generally does not change to cross 3rd. unless there is a car at the light waiting to cross 3rd on Hawthorne. It ends up with people crossing on a red light and people speed coming over that hill it is dangerous. Thank you, Omar Alani

Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

Case Date:

2/1/2019

I had filed a claim earlier asking Bloomington to stop pushing snow on my retaining wall and that you had only plowed half of my drive. A driver came back and plowed and broke our wall. I have tried to email because the closed the claim saying resolved, but as you can see now that the snow has melted a little this situation is clearly not resolved. We paid $4000.00 for this retaining wall. I have called, emailed, my husband has come to your office and this is now my second claim. Please help!!

Case Date:

4/12/2019

I am at my daughters house, watching grandkids, and first time ever to park in her garage, I back out, watching for her cats and back into the street light at end of her drive. It is on the ground. (I am unsure if this is the correct place to report this.)

Case Date:

10/11/2019

Street light is out at the corner of East Arden Drive and Sycamore Court.