Case Date:

5/8/2002

Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.

Case Date:

5/8/2002

over grown lot

Case Date:

5/8/2002

Mrs. Griebel is complaining about the grass being to high at this residence on Sowders Square. It has not been mowed at all since last fall. This is actually sowders square, not able to use square as an option.

Case Date:

5/8/2002

The grass is over-grown.

Case Date:

5/7/2002

no sticker

Case Date:

5/7/2002

too heavy

Case Date:

5/7/2002

in plastic bags

Case Date:

5/7/2002

no sticker

Case Date:

5/7/2002

no sticker

Case Date:

5/7/2002

no sticker