Case Date:

11/30/2001

Martin: 32 gallon round container lid is missing.

Case Date:

11/30/2001

Ms Fisher called and stated that they are being charged $1 per month for the cable guide that is no longer being printed. Ms. Fisher stated that she contacted Insight and was told that she was on a program that had been "grandfathered" and that if she had Insight take off the charge for the guide her bill would increase. Ms. Fisher stated that she believes that this is unethical and possibly illegal as Insight is keeping a $1 profit every month and not delivering the guide as promised.

Case Date:

11/30/2001

no sticker

Case Date:

11/30/2001

no sticker

Case Date:

11/30/2001

no sticker

Case Date:

11/30/2001

no sticker

Case Date:

11/30/2001

no sticker; too heavy

Case Date:

11/30/2001

too heavy; no sticker

Case Date:

11/30/2001

cable in his yard had not been buried in a timely manner and is not buried deeply enough; cable also runs across public sidewalk at 3103 Ramble Road West

Case Date:

11/29/2001

no sticker