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City of Bloomington, Indiana

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open #185582

Utilities Construction

S Mill Stone Way, Bloomington, IN 47401, USA

Case Date:
9/14/2023

Gigabit or AES or their contractors are installing fiber optic cable or something such as that. Will they be repairing all the grass from the holes and tracks from the heavy equipment?

open #185609

Water Utility Billing Problems

E Heather Dr, Bloomington, IN 47401, USA

Case Date:
9/15/2023

My water usage seems higher than normal. Is there a way to check if I have a leak or issue with my meter?

open #178641

City Performance

Case Date:
1/20/2022

Situation in the McDoel neighborhood. This area is subject to ongoing problems with the homeless population leaving much trash, stealing from our yards, and leaving used needles about. If this was going on in more affluent areas like Sherwood Oaks there would be something done about it but the city has simply not put enough effort into keeping our area safe for the poulation who lives here. The various shelters cannot do much to influence the behavior of their clients. Another issue is that the shelters and especially Shalom Center encourages people to come to Bloomington rather than encouraging other towns to take care of their homeless. We are full of these people and many of us are fed up with their behavior and the numbers of them. McDoel has been an upcoming area with a mix of working class and professionals. Colder weather has subdues the homeless activities but with warmer weather coming many of us feel Switchyard park will again have numerous issues with panhandling and trash and encampments with druggies. There are several encampments in the area populated mostly be drug users. Anything they drag in does not leave and we have some areas of way too much trash. How about some enforcement ?

open #179127

Water Quality

1469 E 17th ST

Case Date:
3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.

open #180648

Other

Case Date:
7/15/2022

Homeless camp at 100 Westplex. Trash littering everywhere. Car parked on cul-de-sac in public right of way.

open #181333

Bus Services (Bloomington Transit)

750 N Daniels WAY

Case Date:
9/2/2022

No public transit to where I work. One of the three top employers in Bloomington, and no public transit available.

open #181396

Sewer Problems (Sanitary Sewers)

1014 E Wylie ST

Case Date:
9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

open #181423

Sewer Problems (Sanitary Sewers)

2704 Redwood Cir E, Bloomington, IN 47401, USA

Case Date:
9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

open #181433

Other

401 N Morton ST

Case Date:
9/8/2022

Greetings. In my experience, as well as observations, it does not appear that there is much, if any, enforcement of the Hands-Free Driving state law that went into effect in 2019 in the City of Bloomington. There also doesn't seem to be much accountability to that law as in my experience, the person who rear-ended me told the BPD officer she hit me because she was looking at her phone, but following too close was on the citation and not distracted driving. Why is that? I was told that he didn't want to put more than one reason down. Well, why not distracted driving as that is what she admitted to? Also, there doesn't seem to be any sort of a public safety education campaign in any way... I could imagine that the social media accounts would be a great place for a weekly, bi-weekly, or even monthly Public Safety Announcement (PSA) for some friendly reinforcement, reminders, remedial lessons, etc. about the laws that provide structure around driving a couple ton heavy potentially lethal machine around these safe and civil streets. I think Bloomington motorists need a few reminders on some general laws about operating a motor vehicle, especially the hands-free driving state law. Can someone please speak a bit to this concern of mine? Much obliged for your time.

open #181428

Sewer Problems (Storm Sewers)

Case Date:
9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela