Case Date:

2/20/2003

WATER IS BUBBLING AT THE END OF THE DRIVE

Case Date:

2/20/2003

SEWER BACK UP IN BASEMENT DRAIN

Case Date:

2/20/2003

THERE IS AIR IN THE WATER LINE

Case Date:

2/19/2003

WATER COMMING FROM THE METER PIT.

Case Date:

2/19/2003

TEMPORARY SHUT OFF

Case Date:

2/18/2003

Also at 3300 & 3345.

Case Date:

2/17/2003

Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.

Case Date:

2/14/2003

boxes all over the yard.

Case Date:

2/13/2003

Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.

Case Date:

2/13/2003

Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.