We are writing to report the poor condition of the gravel street in front of our property. On our very first day of moving in, one of our vehicles got a flat tire from the state of the roadway. We are requesting that the city repair the gravel street as soon as possible to prevent further damage and to ensure safe access for residents and visitors. Thank you so much.
my water bill is running higher than normal and we suspect there is a leak happening somewhere that we cannot find
We noticed a house (601 N. Monroe) in the neighborhood has a severely overgrown front yard and back yard. Lots of yard debris and very long grass and weeds. No one appears to live there currently so we are unable to politely suggest a cleanup in person.
Owner is advertising a room for rent at this address, however, it seems that the rental permit, rentpro_801, IVR 10335, has expired as of 07-16-2025. Is HAND aware of the owner's attempt to rent out a room at this address without a proper permit?
The east alley running beside 417 East Cottage Grove Avenue (between 417 and 421 East Cottage Grove Avenue) is in need of repair. Asphalt is a preferred method of this repair (asphalt alley entirely from Cottage Grove Avenue to 11th Street). The gravel washes out on this alley due to its grade. This message is coming from the owner of the two properties 417 and 421, Stasny & Horn, IGP. Thank you for your time and assistance with this matter.
No water at 212 N Morton st.
Vegetation is blocking half of the southbound bicycle lane, which was already too narrow.
I originally reported piles of sand and gravel in the bicycle lane – from Old State Route 37 to 11th Street – on July 10 (Case 204099). When nothing was done, I submitted another request on July 26 (Case 204511). Six weeks have now elapsed, and the sand and gravel are still there. Why does it take so long for the city to remove bicycling hazards?