Case Date:

1/11/2024

This is in reference to an issue reported back in November - Case 186167. AEG was in our neighborhood in over three months ago, and left a haphazard trail of pipes sticking out of the ground, holes covered with thin sheets of plywood, and yards torn up and muddy. Can our neighborhood please have some sort of an update as to when they will be back to finish the job they started? Will yards be repaired and reseeded by this coming spring?

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

5/30/2024

This is a photo of a storm water drain which has a visible cable present. This is not a request for action, just making you aware

Case Date:

3/9/2020

Hole in utility lid with no meter. All other lids on this street have smart meters so I just want to make sure this one wasn’t vandalized

Case Date:

4/9/2020

Three very large pipes have been lying in my yard for over one week now. I believe that this is for a contracted public works project. I do not want to approach the workers during this public health crisis as they are not wearing face masks. I would like to be able to mow my lawn this weekend, and I do not feel that the lawn of an occupied house is the appropriate place to store construction equipment. I would like to request that the workers are instructed to remove the pipes from my lawn either today (Thursday, April 09, 2020) or tomorrow. In the event that this is not a water-related project, I would assume the city has permits on file to communicate with the appropriate party.

Case Date:

1/7/2021

Water meter covering busted. Looks like the ureport photo issue still hasn’t been fixed so email me for the photo

Case Date:

9/17/2018

Utilities workers were out doing work last year and the hole they dug to work on utilities was never filled in. She reported the hole last year, but it was not resolved. The hole is in the median between the street and the sidewalk. It appears like it is has started collapsing.

Case Date:

1/4/2019

Smart water meters

Case Date:

4/15/2019

Highland and Skylark-Water coming out of the street, crews digging and trying to repair, water shut off at 1527 S. Highland Ave. Would love to know how/if this will effect our water.

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc