- Case Date:
- 10/22/1996
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
- Case Date:
- 10/22/1996
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
Water Utility Billing Problems
1011 S Hawthorne DR
- Case Date:
- 10/22/1996
MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.
Temporary Signage w/o permit
912 S Walnut ST
- Case Date:
- 10/17/1996
Huge pole sign on site - grabs your attention - distracting "Auto Heaven".
Excessive Growth
701 E Wilson ST
- Case Date:
- 10/16/1996
Poplar tree on S.W. corner of Wilson & Stull drops leaves all over yard of house close by. (not sure if 701 is correct address for location of tree) Complaintant said unable to keep yard clean due to this tree. Assume they want owner of tree to cut tree. Complaintant has not talked to owner personally.
- Case Date:
- 10/9/1996
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
- Case Date:
- 10/9/1996
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
Line of Sight
517 S Walker ST
- Case Date:
- 10/8/1996
Political sign blocking view of traffic at 2nd & Walker. See attached from BPD for more info.
Temporary Signage w/o permit
720 S College Mall RD
- Case Date:
- 10/3/1996
Political signs in ROW.
Excessive Growth
719 1/2 W 3rd ST
- Case Date:
- 10/2/1996
Has trash out that has been sitting there for 3 weeks. Also 719 has some trash accumulated too.