Case Date:

9/26/2025

I live in a basement apartment at The Quarry apartments, and there is a recurring rat problem that has not been resolved by my property owner/management. Rats have been actively present in the window well outside my basement window. This is not the first time this issue has occurred — last year, rats managed to enter my apartment, and I had to purchase my own sticky pads to catch them. At that time, the property management was notified, but no permanent solution was put in place to prevent recurrence. This year, the problem has returned. I submitted a maintenance request several days ago, followed by multiple emails (including a formal escalation) and phone calls. Despite these efforts, the property management has failed to respond or take corrective action. The ongoing presence of rats poses a serious health and safety hazard and directly impacts the habitability of my apartment. Given that this is a repeated issue, and management has been unresponsive, I am requesting HAND to inspect the property and require the landlord to take immediate corrective action, including extermination and sealing of all potential entry points.

Case Date:

9/28/2025

Dead deer on east side of Sare Rd - just north of Olson Drive

Case Date:

12/17/2025

There is a dead deer on Claybridge just south of Claybridge and Sare on the southbound side.

Case Date:

1/29/2026

Dog excessively barking, whimpering for hours, and not being taken out suspected neglect and abuse

Case Date:

4/25/2026

This dog is aggressively barking all day long. It chases people and other dogs that walk by and is generally annoying and the owner never stops it.

Case Date:

4/22/2026

Unit 4 is feeding rats and deer with walnuts, sunflower seeds, and other seeds and nuts dumped on the porch.

Case Date:

8/16/2010

resident repeatedly setting out late; have done 3-4 courtesy p.u. Will remind crew for 8/19 to radio garage when going through area as to whether got resident picked up or nothing out so there is a time entered for when crew went through.

Case Date:

4/7/2011

must be by driveway 944

Case Date:

9/13/2010

Courtesy Pick up. Missed Tuesday got Thursday.

Case Date:

9/9/2010

Courtesy Pick up. He is leaving and wanted us to know it has not been picked up. No phone number was left so I could not call to see if it was picked up.