Case Date:

5/1/2021

Last year the water meter was replaced in the street on Eastside Drive. Since that time the water pressure in the house has decreased significantly. I have called numerous times for the utilities to come and fix the problem to no avail. I've received no response. Last week, we had a rental inspection at the house and was told the water pressure needed fixed in order to pass inspection. Is there anyone available that can look at the problem that is not in the house, but in the street? Help us please!!! Thank you!!!

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

4/13/2021

This is a 3rd time this has been reported. We turned on the irrigation system for Brighton Pointe Sign today and it would appear there is a trickle on the city side of the meter. This needs to be fixed. At this point it does not seem to be registering as water used for Brighton but it should be fixed so as not to waste water. The leak is before the meter, maybe why the City didn’t locate it before? It isn’t making the meter run, but wasting water.

Case Date:

2/8/2021

Want to report that the main for the irrigation system at Windermere Woods is leaking (corner of Covenanter/College Mall Rd.) Can someone please inspect this? This runs on a City meter.

Case Date:

1/31/2021

We have no water coming to our house

Case Date:

2/22/2021

This is an update to Case #174935. The water is now total off in the entire neighborhood (White Pine Dr and White Pine CT).

Case Date:

2/22/2021

No running water. Water has stopped flowing to the home.

Case Date:

2/22/2021

Water pressure for the neighborhood is about 50% of normal. This includes all the houses on White Pine Dr and White Pine CT

Case Date:

2/16/2021

No water this morning, pipes frozen?

Case Date:

9/20/2020

The city water connection that is in my back yard is leaking water directly into ground, and charging me for it. If you pull off the top and remove the insulation in the iron-topped hole where water shutoff is, you will hear the constant leakage, and you can see it spraying out into the damp earth. No idea how long its been happening, but clearly for a while. It has the insulation wet, and that will freeze and cause further problems soon.