Case Date:

2/16/2019

There is a large pothole on S Rogers just past Clear Creek post office by RCV Roofing. It is going to cause damage to someone’s car or tire. Thank You, Emily Cook

Case Date:

1/29/2019

Resident Miklos Santorini contacted the Office of the Mayor's Facebook page in October detailing the presence of medical waste at 718 S. Rogers. Santorini stated that, "This building is part of the hospital complex. There has been a build up of of trash, garbage and even bodily fluid specimens behind the dumpster there for over 2 years. I have tried contacting the hospital about this, but the PR people say it's a problem with the waste hauler, not them." Our intern contacted HAND at that time. A rep from HAND stated that they would be sending a neighborhood compliance officer over to take a look. Santorini contacted us again today (Jan 29, 2019) about the same property stating that, "...there is a buildup of medical waste around the dumpster. Vials of blood and urine, etc. I walked by today and it is still there, just more rotten and frozen. Does anyone in the city have the ability to at least check this out and maybe have it cleaned up?"

Case Date:

1/20/2019

Ever since John Hamilton got into office, street service has been terrible and today is no exception. I walked Lincoln from 10th to 6th and was slipping all over because there was no salt or sand and there was at least 2” of snow on the street. I don’t dare take my car out for fear of getting stuck, which is bad because I have meds to pick up. Please see to this ASAP. Thank you.

Case Date:

1/9/2019

To: Office of the Mayor These scooters (see image) are parked in spaces where my residents need to park for several days now. I already moved them closer to the street several times. This location does not have a walkway (307 19th Street), they should not be parked in private property. I called the police, but they have suggested to open a complaint in your office. Is there something that can be done about this? Thank you in advanced for your help. Almendra Minnaar Property Manager Distinct Management 812-339-0951

Case Date:

8/29/2018

when going east on 3rd st, after smith road you cant hardley turn in to edwards square, across from office lounge. traffic heading towards you from the east and traffic coming from behind you is dangerous. because theres no turn lane there. its a busy road, and is a real proble. i work in edwards square and we hear constant worries about it. it really needs to be adressed. thanks. if you have any questions you can call me at 812 -272-8721. thanks mr hiestand

Case Date:

5/22/2018

Ms. Young reached out to the Office of the Mayor with concerns about the property at 823 W. 17th St. Ms. Young stated that there is trash, thick vegetation and pests on the property- making it a public health hazard.

Case Date:

4/26/2018

Spring has started and the outdoor smoke coming from the Barbecue is in full force at the Short Stop food-mart on North Smith Road. My wife and I had three meetings with the City Council about this issue in 2015. And 2 recorded meetings with the council as a whole and a second meeting a few weeks later. The smoke issue was to be addressed for this location. But Chris Smith sold the store without implementing the standards the City Council had requested he perform. He was supposed to install and indoor smoker by December of (2015) that never happened. And he then sold the business in spring of 2016. As an example of how bad this smoke is. I hung wet laundry outside yesterday (Wednesday 4-25-18). Hoping for that nice fresh air smell when it was dry. Our clothing smelled like we had been next to a campfire. So I had to rewash all of the clothing. This has become a HUMAN HEALTH hazard and it has not been taken seriously. The city did nothing after our meetings to address SMOKE issues from cooking outdoors. I really hate to call the Fire department each time I smell smoke. As the cost to the city will be ridiculous for putting out (3) outdoor smokers. But that is what I am going to start doing. As we cannot breath. She had a lung removed and everyone is turning a blind eye towards this fact. Let me know what the city can do. Our district representative Allison Chopra was at the meetings as she was running for office and won the election. But I was told she had slept since the meetings and did not remember the restrictions placed on the smoke issue. If necessary I can send you the link to the videos of the meetings and what was proposed. Thank You.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

10/12/2017

The streetlight at the intersection of Woodburn Ave and 15th street is out and has been for several weeks. I have reported this outage several weeks ago since I live at 1020 N Woodburn which is 1/2 block from this light. My house is part of the Maple Heights Neighborhood Association. This area of Woodburn is quite dark. Is there any way that Duke can prioritze the repair of this light? I thought I would ask before I discuss the problem with the HT Hotline, the Mayor's office and Duke. I understand if larger outages would take a larger project, but this is a single light that has up till night be very reliable. Thank you for your efforts to help.

Case Date:

10/4/2017

In reference to case number 161348. I still have not gotten a response and submitted on 9/28. This is a hinderance since I still do not have parking due to the discrepencies between your website and the map hanging in the parking dept. office.