Case Date:

6/23/2025

This is the second time this year that my house has been flooded because of the inadequate city storm water drainage at the corner of Overhill dr and East 8th Street. It happened on April 4th and on June 18th. I'm not sure if the city had someone come and cleaned up after storm on April 4th, but my handyman told me that he had to remove a bunch of rocks from the drainage. I really believe that the storm water drainage is too small. Even if we clean it up, it still doesn't function properly. The storm water from the city's drainage backed up to my driveway and flooded the entire basement floor. It has happened many times, but the problem is getting worse throughout the years. I had to spend thousands to remodel my house due to the flood damages.

Case Date:

4/26/2025

The cap on the water meter is wobbly and not attached properly. I am afraid someone might get hurt if they were to step on it. The meter is just to the right of the driveway. Thanks in advance.

Case Date:

2/2/2025

Water meter cover at the given address is broken and dropped into the service well. Apologies if this is a duplicate. Looks like construction equipment from nearby site may have run over the cover, resulting in the situation.

Case Date:

12/31/2024

Approximate location. Observed from E. 5th St. North side of road. Reporting copious standing water in easement and rear of properties at NW corner of N. Clark and E. 5th. FYI, in case some infrastructure improvement is planned, to please include some remediation of this past and future mosquito breeding environment. Thanks again.

Case Date:

11/14/2024

Tap water is very murky, reddish in color.

Case Date:

9/11/2024

Extremely high bill for water not used, no one is contacting me back about it

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

4/6/2024

Not sure this is city or homeowner issue. Pooling water in ROW. This is the downhill side of a driveway and instead of draining it fills up after each rain, since the roadside gutter has been filled in. There are other examples of this in Green Acres. Reporting it in case something can be done.

Case Date:

1/25/2024

The asphalt on South Clark was recently repaired (I assume because of a recent water main break), and the new asphalt has sunk in somewhat. It's not clear that it's safe. This is on the street at the end of a driveway between 126 and 128 South Clark Street.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.