Case Date:

9/12/2023

There is water leaking onto the street from the water line

Case Date:

12/28/2022

Dear City, I need to have my water turned back on - today if possible. Thank you!

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

8/30/2022

The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.

Case Date:

1/17/2022

This building has a water leak in the main supply in the pit in front of the building. It is has been reported by fire inspection company while looking into repair of their line. It is believed to be before the meter and on the city side.

Case Date:

6/20/2021

the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future

Case Date:

2/22/2021

No water

Case Date:

8/13/2020

Lack of hot water

Case Date:

7/13/2020

Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!

Case Date:

12/17/2019

cover on water meter is not secure, could slide off