Case Date:

6/30/2025

My street runs downhill from Dunn to Walnut. In our older neighborhood, there is no infrastructure to handle stormwater. So the drainage ditch in front of my house and 3 others is the only thing that keeps our street from being flooded completely in any significant rainfall. I maintain it by weeding and cleaning out leaves and litter, along with the culvert that goes under my driveway and can become totally blocked- despite the fact that the debris that blocks it runs down from every house uphill of me to Dunn St. I'm writing two request that this ditch be repaired, as it is full of holes and water is going under it, causing even faster deterioration. Although the ditch was installed by the prior owner and not by the city, it is doing the city's job here; it is handling stormwater and preventing street flooding. This ditch is a small and short-term patch on the major drainage issue in this neighborhood which needs to be addressed in a more comprehensive way soon. My basement, which never had more than a trickle of water for the 23 years I've lived here, regularly floods now. My uphill neighbors' eastern foundation wall collapsed in a rainstorm 2 years ago. Glendora runs like a river in any rainfall, and as you know, rainfalls are getting heavier and more frequent. I will take pictures to show that my ditch keeps one side dry so that the street doesn't flood all the way across. I would really appreciate some short-term help with patching and possibly putting a grate across the culvert, along with a response about a long-term solution. Thank you for any help you can provide.

Case Date:

6/23/2025

The northbound traffic at Kinser Pike and the bypass gets so backed up many evenings past Brookdale Drive. It takes so many lights to get through. If you’re going straight, the majority of the cars are making right turns, especially now with the amount of student apartments that are along the south end of Kinser Pike. There needs to be a right turn lane on that side of the intersection. Also, on the opposite side of the intersection, the right turn lane and the straight lane of southbound. Kinser Pike holds a lot of water when it rains due to the new white curb with the white poles that has been installed there. Those are really an eyesore, but it’s causing water to flood when we have rain.

Case Date:

6/23/2025

This is the second time this year that my house has been flooded because of the inadequate city storm water drainage at the corner of Overhill dr and East 8th Street. It happened on April 4th and on June 18th. I'm not sure if the city had someone come and cleaned up after storm on April 4th, but my handyman told me that he had to remove a bunch of rocks from the drainage. I really believe that the storm water drainage is too small. Even if we clean it up, it still doesn't function properly. The storm water from the city's drainage backed up to my driveway and flooded the entire basement floor. It has happened many times, but the problem is getting worse throughout the years. I had to spend thousands to remodel my house due to the flood damages.

Case Date:

6/21/2025

Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?

Case Date:

6/20/2025

My water suddenly stopped working. I don’t hear or see any broken pipes

Case Date:

6/20/2025

no water in our sub division

Case Date:

6/19/2025

Flooding continues to be an issue on W 11th Street, at the lowest point where it intersects with Blair Ave. Please see the photos and videos I took yesterday: https://drive.google.com/drive/folders/1WkvlvMpbzfWyCDrWhkIhXHjeLg5dyMIW?usp=sharing I cleared all of the storm drains at this intersection yesterday BEFORE the storm, but within minutes after the storm began, more debris washed in and clogged them up. I had to risk going outside in severe weather and high winds to remove the new debris and keep the water from spilling over into my yard. I fear that one of these days a tree branch will fall on me while I'm out doing this. This road needs MAJOR engineering attention. One thing I noticed is that there are no storm drains on the uphill portions of 11th Street, or at the intersection with Orris Drive. I'm not a civil engineer but I believe that adding additional drains along these areas would help collect some of the water before it makes it to the bottom of the hill.

Case Date:

6/19/2025

Hole alongside water meter in ROW has been present for a while. Dangerous. Please fill in. For reference, see #202952 and #202953. NB: Depending on where exactly you click on the map, the address that comes up is sometimes *incorrectly* listed as "414 E. Cottage Grove", but that is wrong. The *correct* address is 450 E. Cottage Grove. Hole is by the street closest to the SW corner of the lot.

Case Date:

6/14/2025

Water drainage ditch across the street from 2413 W Ellsworth is filled with debris and blocking culvert pipe.

Case Date:

6/8/2025

This evergreen shrub (and the grapevines growing within) is hanging very low over the sidewalk so most pedestrians have to duck or walk around, which can be dangerous on the busy street. Its even worse when raining and the shrub is weighed down by the water.