Case Date:

5/3/2001

WATER COMMING UP FROM GROUND IN FRONT OF THE HOUSE.

Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com

Case Date:

2/7/1998

WATER MAIN BREAK AFTER HOURS CALL TO CONTROL

Case Date:

2/23/2000

American Utilities has hit a service line that they belive is a dead line because it was crimped a little farther up the line. Water is spewing.

Case Date:

2/9/2003

Emergency water shutoff.

Case Date:

1/18/2003

Water shut off.

Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

7/27/2001

WATER IS SEEPING AT CUSTOMERS PROPERTY LINE

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

1/27/2000

HIT WATER LINES