Case Date:

1/5/2018

Water is not coming in from the main. Suspect frozen pipe leading to house.

Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

12/12/2024

Our water is not working in any faucets. There is some construction outside but there was no warning that our water would go out.

Case Date:

6/3/2025

An area of the street at the intersection of E Hunter Ave and S Park Ave is always wet. This picture was taken 8:30am June 3rd, there has been no recent rain to cause this. I have observed this area being wet for weeks now, maybe months. I’m convinced there is a water main leak underground here. Maybe connected to the hydrant there.

Case Date:

7/11/2025

This is my second time reporting this issue. This area of road at Hunter Ave and S Park Ave intersection is always wet. I pass by this area almost every day, and no matter the amount of recent rainfall or not, it’s always wet. I’m fairly certain there is a water main leaking under the road.