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City of Bloomington, Indiana

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closed #201244

Drainage or Runoff

1010 E Maxwell LN

Case Date:
2/28/2025

Large muddy puddle on south side of Maxwell, between Woodlawn and Manor. Has happened ever since they removed the house and driveway and then filled in the south side of the road. The work they did blocks the water from draining off the edge of the road. Thanks!

closed #181396

Sewer Problems (Sanitary Sewers)

1014 E Wylie ST

Case Date:
9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

closed #203441

Potholes, Other Street Repair

1016 E Maxwell LN

Case Date:
6/16/2025

A large and growing area of crumbling asphalt on the northwest corner of E. Maxwell Lane and Manor Dr. could use some repair. The road surface at this intersection is generally in need of repair. Storm water flow seems to be the primary culprit as storm water flows downhill south on Nanor Dr.

closed #184994

Sewer Problems (Sanitary Sewers)

1018 S Ballantine RD

Case Date:
8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

closed #201576

Sewer Problems (Storm Sewers)

1026 E Azalea LN

Case Date:
3/16/2025

The city of Bloomington Winslow Woods property behind my home has a culvert that is completely obstructed by downed trees. When it rains, the storm drainage from Azalea Lane runs into this intermittent creek in the woods and through the culverts. When the water cannot get through the culverts, it starts to flood our backyards. Because of additional downed trees before the culverts silt and clay has started to accumulate and further block water flow. I have requested in the past that the city take care of the trees on their property and the storm drainage flow from Azalea Lane. I could also see a removal of the culverts as there is no reason they are there.

closed #193262

Utilities Yardwork

1200 E Hillside DR

Case Date:
8/31/2024

Several weeks ago the new fiber cables were buried along E Hillside Dr. I was working from home when one of the workers knocked on the door and asked if I had water. I did, and so did the neighbors. The worker said he ran into water, but if we all had service, then he wasn’t going to worry about it. I didn’t think anything of it. Now, we have noticed there is water coming up out of a spot along the sidewalk. I realize the picture is not really telling you much, but it’s like a small mud pit and water is coming up out the ground there. This is within the 10’ strip that the City of Bloomington owns along this section of Hillside.

closed #132202

Sidewalk & Curb Complaints

1201 E Benson CT

Case Date:
6/5/2013

I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.

closed #203122

Water Utility Problems

1201 W Wren CIR

Case Date:
6/3/2025

Previous U Report, 188994 was submitted for this issue. As of 6/2/2025, possible water lateral leak is draining into storm sewer and discharging from outlet 43. Water is pooling on pavement in front of driveway to 1201 Wren Cir.

closed #188994

Water Utility Problems

1207 W Wren CIR

Case Date:
6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

closed #184607

Sewer Problems (Storm Sewers)

1220 E Allendale DR

Case Date:
7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.