Case Date:

2/21/2016

Location 1008 E Thornton Dr.; Public safety/ traffic/ residential parking issue: Large amount of shoulder stone has eroded away due to to water run off from the street. Creating a large rut and beginning to undermine the edge of the steets pavement. (avg. 50'x1'x1') with the stone being washed towards Henderson St. then into the storm sewer system. This issue has been reported on multiple occasions over the last year by multiple residents.

Case Date:

1/15/2022

While constructing the Bike Path on the portion of E. Arden Drive to SE Park, crews did not remove the heavy mats blocking storm drains at the corners of S. Williams, Greenfield & Sycamore Courts. When heavy rains appear, water flows into E. Arden Drive, oftentimes ponding in low lying areas. People often drive too fast on that street, causing hazardous driving conditions should they loose control of their car.

Case Date:

6/16/2025

Section of the sidewalk on the east side of High St. is consistently underwater. Once the standing water drains, a thick coat of slippery mud is left. The specific location is just north of the hill heading south on the sidewalk. Thanks! John

Case Date:

10/14/2021

Home owner has excessive growth in back yard. Home owner also has two untreated, unfiltered, and un-serviced pits in the back yard that fill with rain water and are left standing. Referred to as "ponds". This has caused an increase in critters and bugs in the area. I would like this request to remain anonymous please...

Case Date:

7/13/2025

There is a water drainage issue at Spicewood ln across from Sherwood Oaks church on the project that is being complete. The water is not draining at this location. Also, the sidewalk from here to the roundabout at Sare road is extremely overgrown making it single file for bikers, runners and walkers in multiple areas.

Case Date:

4/12/2025

Potholes/pavement disintegrating on Browning Lane at both the corners of Allendale and Browning Place. At Allendale it is remaining damage from the fiber optic digging where they had to go into the street and it and is filled with mud and water most of the time. Right now it is dry(ish!). Browning Place has been a longer term erosion. Thank you!!!

Case Date:

4/8/2025

Open utilities box north side of building 9. Flood water caused it to come open.

Case Date:

3/4/2025

There is always standing water here on this sidewalk. It was a sheet of ice last month. Is there a water main break? So much water can not use the sidewalk. I do not want to have to walk in the street.

Case Date:

2/13/2025

My wife and I live nearby and pass by this area on our walk to Bryan park. For well over a year, I have noticed this section of the sidewalk between 609 S Fess and 605 S Fess is consistently wet, even when there has been no rain/snow. When the temps fall and stay below freezing, ice accumulates on this area of the sidewalk, as it is doing right now. I am convinced that there is either a natural spring, or a sump pump inside either 605 or 609 S Fess that is connected to a storm water run off drain that expels on the sidewalk. The water is issuing from three slit holes at the bottom of the brick wall outside of 609 S Fess, where that brick wall terminates and meets the limestone wall for 605 S Fess. 609 S Fess is managed by Sarge Rentals. 605 S Fess is managed by Wininger Real Estate.

Case Date:

2/18/2025

I reported this last week for the first time. (Case #200875) I took this new photo this morning, which shows clearly the abundance of water issuing from this drain. I am confident that this is not simply runoff. I dealt with a similar complaint about one month ago lodged against a property I help manage for Chickering Rentals at 620 N College. Turns out, the water was coming from a sink AND a shower inside that house that was connected to a sump pump, and then connect to a downspout extension drain that expelled on the sidewalk. (I identified the issue and the company remedied it the same day it was reported to us.) It appears that the same thing may be happening at 609 S Fess. There is no explanation as to why so much water would be issuing from a downspout drain at 9am this morning when the temps are less than 10, far below freezing. But you can see in the picture the amount of snow the water has covered and had not yet frozen. I’m guessing if you go out now, it may be frozen. It’s only after it has recently been pumping and expelling that it is still liquid. The only explanation from what I can tell is it’s coming from inside the property. Either 605 s fess or 609 s fess. I’m guessing that there is a sink or shower inside the house, connected to a sump pump drain, connected to this drain on the sidewalk. Thanks for your help and attention to this.