Water Utility Problems
104 S Bryan AVE
- Case Date:
- 1/8/2018
Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.
Water Utility Billing Problems
2301 E 5th ST
- Case Date:
- 9/11/2024
Extremely high bill for water not used, no one is contacting me back about it
Water Quality
118 N Hillsdale DR
- Case Date:
- 11/14/2024
Tap water is very murky, reddish in color.
Drainage or Runoff
2307 E 5th ST
- Case Date:
- 12/31/2024
Approximate location. Observed from E. 5th St. North side of road. Reporting copious standing water in easement and rear of properties at NW corner of N. Clark and E. 5th. FYI, in case some infrastructure improvement is planned, to please include some remediation of this past and future mosquito breeding environment. Thanks again.
Water Utility Problems
2219 E 7th ST
- Case Date:
- 2/2/2025
Water meter cover at the given address is broken and dropped into the service well. Apologies if this is a duplicate. Looks like construction equipment from nearby site may have run over the cover, resulting in the situation.
Water Utility Problems
2301 E 5th ST
- Case Date:
- 4/26/2025
The cap on the water meter is wobbly and not attached properly. I am afraid someone might get hurt if they were to step on it. The meter is just to the right of the driveway. Thanks in advance.
Drainage or Runoff
313 N Overhill DR
- Case Date:
- 6/23/2025
This is the second time this year that my house has been flooded because of the inadequate city storm water drainage at the corner of Overhill dr and East 8th Street. It happened on April 4th and on June 18th. I'm not sure if the city had someone come and cleaned up after storm on April 4th, but my handyman told me that he had to remove a bunch of rocks from the drainage. I really believe that the storm water drainage is too small. Even if we clean it up, it still doesn't function properly. The storm water from the city's drainage backed up to my driveway and flooded the entire basement floor. It has happened many times, but the problem is getting worse throughout the years. I had to spend thousands to remodel my house due to the flood damages.