Case Date:

7/1/2025

There is water running down the side of the road along the street. It appears to be a leak next to the street as the grass in the area is very soggy looking.

Case Date:

7/1/2025

Excessive water from drainage creek has engulfed vehicles and properties caused by improper size culvert and drainage path South of address.

Case Date:

7/1/2025

Road deteriorating in this area of Rockport Rd/Guy Ave, there are several large potholes getting bigger by each rainy day. Long term, this area has really bad drainage, with many of the storm drains above the level of the road so water runs right around them and collects further south in a dangerously large puddle, in the vicinity of 2225 S Rockport road.

Case Date:

6/30/2025

Water has been pouring onto the front yard of our office through a large crack in the concrete retaining wall at the east side of Building Trades park. This has been on-going over the entire day. We have not observed this happening after a rain event in the past.

Case Date:

6/30/2025

Serious flash flooding in our neighborhood last night. At least 7 residential lots were affected on W Allen (6 north side of the street, 1 south side) directly west of the drainage creek that runs alongside Patterson. This has been an issue for several years, but is happening with increased frequency and severity. I've owned my house since 2012 and experienced 1 instance through 2019. Since then we've had floods covering much of my front yard at least twice a year. Last night was the 3rd instance this year and the worst I've seen. Water level reached my knees while on the sidewalk. Earlier this year, one neighbor's car was totaled due to flooding. Another had water rise up above floor level in their house a couple years ago. Previous attempts to clear brush, debris, and small blockages in the creek have had no impact. Rain garden bump outs were installed on Allen. They seem to have no impact as they run east up Allen whereas the source of flooding is the creek to the west. Utilities staff working on our block in the past have suggested culverts were too small to handle water flow. Reading the 2022 stormwater master plan, I wonder if installing a detention pond nearby might help. Instead of attaching photos, here's a video link taken at the peak of flooding last night: https://www.dropbox.com/scl/fi/q84v292p5nk4e2a6dnqo4/Video-Jun-29-2025-9-46-38-PM.mov?rlkey=aouaax4cfgu6nnr8pvieuterj&st=o88w184x&dl=0

Case Date:

6/29/2025

Severe flooding occurred again tonight, June 29, 2025, worse than any prior event here since we moved here 4 years ago. Water rose rapidly and reached homes well beyond the creek. The creek now flows over the entire road southward. I had to warn neighbors up to three houses away to move their cars. I believe the house across the street has flooded. A neighbor called the city Friday (two days ago) asking for culvert clearing, but no one came. No progress has been shared on the engineering case either, despite past assurances. This is a FEMA floodplain, and repeated failures to maintain infrastructure are now causing widespread risk. Photo attached. More documentation available.

Case Date:

6/29/2025

Sidewalk that crosses driveway is broken up. Looks like it was broken up for water service line work. Some asphalt was placed in the driveway but sidewalk was left as gravel/sand..

Case Date:

6/28/2025

We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?

Case Date:

6/27/2025

I had a concrete company come out to level a large dip/crack in my driveway. They said they couldn't do it because there was a water leak at the front, before it hits my meter, which has to be repaired before they can fix the concrete. Can you please send someone to confirm?

Case Date:

6/27/2025

Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.