Sewer Problems (Sanitary Sewers)
2628 E Spicewood CT
- Case Date:
- 12/9/2024
Grey water drainage from this address is draining onto my property at 2408 S Shadow Grove Ct. The homeowner had painted the white PVC plumbing pipe brown so that it blends in with the ground and then added a storm grate over it.
Potholes, Other Street Repair
1655 S Renwick BLVD
- Case Date:
- 12/5/2024
In the alley area in the rear (east) of this property (marked with a red arrow in the bottom map photo), there is deterioration in the street causing a drainage issue. It appears that the water is draining through a gap between the drainage grate and the concrete, which is causing erosion and sinkage in the street. The homeowner provided the top photo of the drainage in early October. Can we receive confirmation of whether the repair in this location is under the jurisdiction of the City or of the Renwick Neighborhood Association? If it is under the jurisdiction of the City, this report is to notify that this drainage issue should be addressed. If it would be helpful to provide any further information, please reach out.
Water Utility Problems
415 E 1st ST
- Case Date:
- 12/5/2024
Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.
Potholes, Other Street Repair
3132 E Moores PIKE
- Case Date:
- 12/4/2024
There's a pothole here that so deep it probably leads to China. It's been there for over a year and no one will fill it. It's at entrance/exit of the old movie theater. It fills with water and then does not appear to be a hole. Someone is either going to hurt themselves walking or damage their car it's so deep.
Water Utility Problems
1400 S Walnut St
- Case Date:
- 12/4/2024
12/3 ~3pm water stopped working, crews working in back and front of block were installing fiber internet? (Not sure?). I don’t know what occurred, but the construction affected myself and neighbor on north side of property, her water has been restored but ours is still off as of 12:45am 12/4. Not sure who to tell, or if anyone will be coming back or if anyone even knows.
Animal Control & Neglected Pets
914 S Timothy CT
- Case Date:
- 11/30/2024
Owners have not been home since around 11am on 11/28. Their dog has been left outside since in below freezing temperatures. Unsure if any food/water was left out.
Sewer Problems (Sanitary Sewers)
3504 S Allendale DR
- Case Date:
- 11/27/2024
The toilet in our half bathroom gurgled, churned, and spewed water for a solid 20 seconds, to where the water came up and out of the toilet and there was a strong smell of sewage. We have had root issues in the past but we saw a turck in the neighborhood and maybe it is a mainline pipe issue? In any case, we'd prefer someone knows that this impacted our house.
Water Quality
2942 S Walnut ST
- Case Date:
- 11/24/2024
No water in entire unit
Water Utility Billing Problems
4743 E Donington Drive
- Case Date:
- 11/13/2024
A leaking water valve related to lawn irrigation system was discovered during inspection of the system. Apparently was leaking for several summer months. It had a slow leak when system was idling but had a significant leak when irrigation was occurring. I am requesting a bill adjustment for at least September and October water and sewer service, though the problem likely started in July. You have my email and phone number if you need additional information.
City Construction Projects
822 S Fess Ave
- Case Date:
- 11/6/2024
822 S Fess again. The gigabit people are at it again. End of driveway and into neighbor. Left a hole and trash, plastic debris and empty water bottle. Just abandoned with a hole by neighbors tree at end of drive way. Please get these people under control. So they have left this as if they started digging, changed their mind and left. Then they dug up my front yard and then on Monday, a water main rupture from their digging. ALL other installation has been down the alley WHERE the power lines run. Please respond. Issue #3.