Case Date:

7/5/2022

Did you turn the water off? When will it be turned back on ?

Case Date:

7/5/2022

Water is currently unavailable at our home. I wasn’t certain if there was an outage in the area or if this specific to our location.

Case Date:

6/29/2022

A small hole has developed adjacent to a wider area in the pavement that street crews paved over after a water main break several years ago.

Case Date:

6/28/2022

On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream. Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.

Case Date:

6/22/2022

The grass on the city side of the ditch is waist high, last time this was cut the city threw a rock into the Storage Express window and I really don't want that to happen again. Can a crew get out to the ditch and trim it before we have another flood and the water has no where to go?!!!

Case Date:

6/17/2022

Following up on uReport Case #179638. This report was closed by Chris Axsom on5/4/2022 06:48:15. The resolution states crews were in the area but no additional detail provided. When closing the additional inquiry please advise if paving projects are scheduled for 2022 or if they can be assessed and/or scheduled for a future year. original inquiry below: In reference to the entire bay of E Linden Hill Drive. The street paving is in disrepair due to years of wear and several water main breaks. Patch fixes have been done in past but full repair of this street. Request place to know when the street will receive a new hardtop covering as the adjacent street (The Stands Dr) did in recent years?

Case Date:

6/4/2022

Hello. Last year there was a major rainstorm in Bloomington that managed to adversely affect the storm drainage between my house and the next door neighbor. The storm activity managed to wash out a small corner of soil on the other side of the fence. Now any time it rains and thereafter, the ground is fairly wet (puddles) and the corner with missing soil fills up. This water manages to linger for days from outside the fence and through the yard. I'm requesting someone from Stormwater to visit my home on 10 June 2022; any time of day is fine. I ask for this date because I'm off work and we can survey together. This has been an ongoing issue for some time and I'm seeking suitable remedy. I have additional photos to share, however, seeing this in person would be beneficial. I couldn't include this on the form, however, my work email is: john.r.jerome.civ@army.mil. I'm most appreciative for any time you're able to spare to look at this issue. Thank you. V/r John

Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

5/28/2022

The button for the dog water fountain is sticky. I've walked past it a couple times and water is trickling out of the lower bowl. If I push the button a couple times it gets unstuck and the water stops.

Case Date:

5/28/2022

We recently had a plumbing contractor come out to our house to inspect our plumbing. They indicated that our water pressure was between 90 to 100 PSI and could be caused by a problem from our water utility. They indicated that the pressure should be less than 60 PSI and that such high pressure could damage our pipes and appliances that use water. Is this something that the City's water utility team could look into? Thank you!