Case Date:

8/13/2020

Lack of hot water

Case Date:

9/16/2021

Weird smell and taste of water. (I know you are aware, just wanted to report it is in this area as well). Thanks for everything you do!

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

Case Date:

10/6/2021

Water taste is still an issue - still undrinkable

Case Date:

3/20/2020

Water running brown from al faucets in home. Have been calling the city for several hours and unable to reach anyone.

Case Date:

10/8/2019

Water still leaking after it was dug up.

Case Date:

9/17/2021

Water smells like dirt. Literally like soil. It’s been this way for at least a week, and nothing has made it better. I’ve tried bleach in the drains, thinking it was the pipes.

Case Date:

9/4/2022

I know this is not the first and won't be the last. Just wanted to formalize notice even though we are on East Monroe Water. You all are doing everything you can about the moldy water. Last year had the same problem at this time. The water causes my tongue to tingle. I know its suppose to be safe but we buy bottled water for those of us it bothers. The dog is struggling with it also. Thanks for always working on it. Strangely never noticed a problem when we were living in Park Ridge East our first 3 yrs here.

Case Date:

3/19/2024

low water pressure

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.