Case Date:

9/29/2021

My water smells and tastes like dirt. I understand there have been some issues with water quality in Bloomington, but this has been going on for several weeks. What is being done about this issue?

Case Date:

10/31/2021

I have ran the faucet for twenty minutes, the water is cloudy white and slowly goes to clear. Is this turbidity? If so why so high. Isn’t .3 on the high end of the allowable scale.

Case Date:

11/30/2021

water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps

Case Date:

1/18/2022

Water has been coming out with a yellowish tint for quite some time now. It isn't always like that but the frequency can't be ignored

Case Date:

5/9/2023

Yesterday my front water faucet was working just fine outside today I go to turn it on and it is not working at all. I have two so the one on the side of my house is barely working either.

Case Date:

6/17/2023

Our water is brown and running the sinks is not fixing the issue.

Case Date:

8/20/2022

Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks

Case Date:

9/14/2022

I have read the statements released by CBU/Tyler Steury about the water smell/taste being just an aesthetic issue, and at first that assuaged my concerns. However, I have been experiencing diarrhea after consuming the water since the end of August. I've been able to get a couple days of relief here and there just by avoiding the water, but it comes back when I lapse by getting a fountain soda or ordering food with a lot of tap water (soup, pasta). I've spoken with many other residents with the same issue. Also, our pets who drink tap water have been getting sick. I'm deeply concerned that CBU isn't effectively mitigating the algal toxins. I can't find cylindrospermopsin and microcystins levels on the CBU website, so I can't compare them with the EPA Drinking Water Health Advisory levels at https://www.epa.gov/cyanohabs/epa-drinking-water-health-advisories-cyanotoxins. Is CBU testing for toxins daily, and where is that data?

Case Date:

9/19/2022

The water taste/smell/quality here has been horrible for weeks. It’s insane that we still pay the same amount of money in our water bills for water that is undrinkable (due to awful taste). I’m tired of having to spend money on extra water sources. You’d think after multiple years of this same problem you guys would be able to put together a solution!

Case Date:

9/10/2022

Water tastes & smells disgusting. I got sick for a day, sore throat (negative covid test). We have a youth in home who has lots of allergies and food sensitivities, too. Thank you