Case Date:

1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

Case Date:

6/26/2021

For several weeks, hot water from several faucets (kitchen, bathroom, etc.) comes out with a slight brown tint. Cold water is clear, but not hot water. What is the problem, and how can it be fixed?

Case Date:

9/13/2021

The water in our house has a dirt like smell and taste.

Case Date:

9/14/2021

The tap water tastes and smells bad. I have asked several people who agree as well as tasted water a 4 different locations in the city to confirm.

Case Date:

9/14/2021

Our tap water (in kitchen and bathroom) has been tasting strange the last 2 days, kind of like dirt. This is not how it normally tastes.

Case Date:

9/15/2021

Water smells and tastes like sewage/mildew.

Case Date:

9/15/2021

Water from the tap and our filtered fridge tastes awful. Very obviously contaminated with algae bloom compounds. It literally tastes like algae.

Case Date:

9/16/2021

WATER TASTE SO BAD I CAN BARELY ST AND TO BRUSH MY TEETH. IT ALSO SMELLS BAD

Case Date:

9/16/2021

My tap water tastes like dirt.

Case Date:

9/16/2021

Water has just started tasting like dirt.